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If you're not happy with an item purchased from our store, we've got you covered. Everything sold at OSDisc.com is protected by our 30 day satisfaction guarantee.
 
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Customer Reviews
Third time ordering from OSDisc.com. No hassle, super fast delivery, great feedback in my email about my order, and no problems so far. It doesn't get better than this. With my slow net connection I get the products faster than I could actually download them plus I don't waste my bandwidth doing it!

Oh yeah, another plus for people with OCD. You get bubble wrap envelope too! Give you something to pop while your OS installs. :) -- Matthew

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Home > Help > Returns Policy

Returns Policy

Knowing that you're completely satisfied with your purchase is our top priority at OSDisc.com. If you are not completely satisfied with our products for any reason, OSDisc.com will gladly replace the items or refund your money within 30-days of your purchase.

If you choose to return or exchange an item, just email us at returns@osdisc.com. When sending this e-mail, please be sure to include your invoice number, the title of the item you wish to return, the reason for the return, and if you would like a replacement or a refund.

For software problems, free tech support is available by emailing support@osdisc.com. Please include any error messages or warnings you received, and a description of the problem you are experiencing.

OSDisc.com CDs and DVDs

May be returned for a full refund within 30-days of purchase for any reason. Damaged items will be replaced free of charge.

USB Drives and SD Cards

May be returned for a full refund within 30-days of purchase for any reason. USB drive or SD card must be in new condition to qualify for refund.

For a minimum of 90 days after purchase, USB drives and SD cards may be reimaged with any USB/SD compatible distribution listed on our site, free of charge.

Books

Books may be returned for a full refund within 30-days of purchase for any reason. The book must be in new condition, and the software pouch (if any) must be unopened.