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Privacy Policy

 
Questions regarding this Policy should be directed to privacy@osdisc.com.

This Privacy Policy will explain the following regarding use of our site:
  1. What information does OSDisc.com collect from you?
  2. Where do we collect information from you and how do we use it?
  3. With whom do we share your information?
  4. A special note about children's privacy
  5. OSDisc.com's use of "cookies"
  6. Contacting OSDisc.com about privacy questions or concerns
  7. Privacy Policy changes

What information does OSDisc.com collect from you?
We collect two types of information from our visitors: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, and credit card or other payment information. With this information, OSDisc.com can fill your orders and better provide you with personalized services.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.


Where do we collect information from you and how do we use it?
We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to enhance the operation of our site and administer our systems. We review the actions of the OSDisc.com visitors on an aggregate basis to determine customers' preferences. OSDisc.com also does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, and from our server log files. We will use this data to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services. We receive reports from third party ad servers, that tell us how many ads were presented and clicked upon.

We gather information in the following ways:
Shopping: We collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, their IP addresses, the date and time of their visit or order, and the number of visits and orders.

Ordering: When you order from us, we collect personally identifiable information from you. If you order one of our products, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, and IP address. We collect this, and other information, as disclosed in this Policy, in order to fill your order, and to communicate with you about your order.

Customer Service: If you contact OSDisc.com, we may keep a record of your correspondence or comments. We may ask for your name, e-mail address and order information in order to send you a reply.

Advertising: We may have third-party advertising servers display ads linked to certain search terms that you have entered, or to certain pages that you are viewing. In this process, advertisers never have access to individual account information.

Cookies: We use cookies in the operation of our site; to find out what cookies are and how they are used, click here.

Other: We also track customers' traffic patterns throughout their online session, including which pages and information a customer views while using the site and what items they place in their basket or purchase. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information.


With whom do we share your information?
Fulfillment: The information collected by OSDisc.com is used for processing orders, keeping you informed about your order status, for statistical purposes, and for improving our site and its performance. We will disclose your Personally Identifiable Information to third parties to charge your credit card, and to deliver your order. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.

Other Parties: We do not sell, trade, or rent your Personally Identifiable Information to others without your consent.

Compliance with Service of Process or Law Enforcement: Occasionally OSDisc.com may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. OSDisc.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.


A special note about children's privacy
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at privacy@osdisc.com so that we may delete the minor's information.


OSDisc.com's use of "cookies"
OSDisc.com makes use of "cookies." They are used by our Shopping Cart and Checkout software to complete your order. Specifically, they are used to hold items that you have added to your cart, and to tie that information with your Personal Information if/when you have completed the checkout process. They are not required for our site to work correctly, and cannot be used to track your browsing habits once you leave OSDisc.com.


Contacting OSDisc.com about privacy questions or concerns
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us through email at privacy@osdisc.com. All emails will receive a response within 24-48 hours.


Privacy Policy changes
This Privacy Policy was last changed on November 13, 2003. If OSDisc.com makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.

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Customer Reviews
I have bought Linux discs a number of times over the last few years, from OSDisc.com and others. I keep coming back to OSDisc.com because of their great service and selection. The quality of the discs is also much better I've noticed... -- GW

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