If you choose to return or exchange an item, just email us at returns@osdisc.com. When sending this e-mail, please be sure to include your invoice number, the title of the item you wish to return, the reason for the return, and if you would like a replacement or a refund.
For software problems, free tech support is available by emailing support@osdisc.com. Please include any error messages or warnings you received, and a description of the problem you are experiencing.
OSDisc.com CDs and DVDs
May be returned for a full refund within 30-days of purchase for any reason. Damaged items will be replaced free of charge. Special order discs cannot be returned, but will be replaced if damaged.
USB Drives and SD Cards
May be returned for a full refund within 30-days of purchase for any reason. USB drive or SD card must be in like-new condition to qualify for refund.
For a minimum of 90 days after purchase, USB drives and SD cards may be reimaged with any USB/SD compatible distribution listed on our site, free of charge.
Books
Books may be returned for a full refund within 30-days of purchase for any reason. Book must be in like-new condition, and the software pouch (if any) must be unopened.
