LinuxBSDSolarisLive CDDVDUSB

FAQ (Frequently Asked Questions)

 
1. What payment forms do you accept?
2. Where will my order be shipped from?
3. How can you afford to sell so cheap?
4. How are your CDs made?
5. What is the difference between the Live CD and DVD versions?
5. What do the platform names mean?
6. Do you ship to APO/FPO addresses?
7. Is it legal to sell open source software?
8. Will my email or physical address be sold to spammers?


What payment forms do you accept?
We currently accept VISA, Mastercard, American Express, Discover, and PayPal on our website. We also accept orders placed via mail (using a check or money order) and fax:

  • For instructions on placing an order via fax, click here.
  • For instructions on placing an order via mail, click here.
If you would like to pay by any other means, please email our Sales team.


Where will my order be shipped from?
All orders are shipped from our office in Denver, Colorado, USA.


How can you afford to sell so cheap?
It's easy to keep our prices low, because our goal is NOT to make as much money as possible. OSDisc.com was founded by Ramsey Brenner, who has been involved with open source for over 10 years, and has contributed to several open source projects. Since it began, OSDisc.com's goal has been to introduce Linux to as many people as possible. Keeping our prices low helps us achieve that goal.


How are your CDs made?
Unless otherwise noted, our CDs are manufactured on premium quality CDR media. Each CD is professionally labeled and clearly indicates the distribution, version, CD or DVD number (ie: CD #1, CD #2, etc), and the platform.


What is the difference between the Live CD and DVD versions?
Since CDs can only hold about 700MB of data, there is little room for extra applications. Many live CDs include only a handful of popular applications. The DVD version includes everything on the CD + typically 3-4GB of additional software.


What do the platform names mean?
The platform names indicate what type of computer the distribution is compatible with.

PlatformDescription
PCFor almost all PCs. This includes machines with Intel/AMD processors, Apple computers with Intel processors, and all computers that run Microsoft Windows. 64-bit PCs are also capable of running the PC version. So if you are not sure if you have a 64-bit processor, purchase the PC version of the distribution. This will ensure you will be able to use your new Linux distribution.
64-bit PC64-bit computers that use Intel's or AMD's 64-bit processors, including Intel Core 2 Duo, AMD Opteron, and AMD Athlon 64 processors.


Do you ship to APO/FPO addresses?
We are happy to accept orders shipped to APO/FPO addresses. However, since all mail is delivered by the military at the same speed, we recommend having your order shipped via First Class Mail. Also, please note that Express mail is unavailable to all APO/FPO addresses.


Is it legal to sell open source software?
The short answer is: Yes. All of the software on our site is licensed under an open source license. You can read more about this on our Legal Information page. The FSF/GNU page titled "Selling Free Software" should clear up any questions you have.


Will my email or physical address be sold to spammers?
Absolutely not. We respect your privacy and will never sell your personal information to a third party. See our Privacy Policy for more information.

Our Promise
Satisfaction
If you're not happy with an item purchased from our store, we've got you covered. Everything sold at OSDisc.com is protected by our 30 day satisfaction guarantee.
 
Privacy
OSDisc.com will not sell, share or rent your personal information to any outside parties.
 
Security
Your information is encrypted and protected with the most secure software in the industry.
 
Customer Reviews
Very high quality product, easy order procedure, excellent email notifications and timely delivery. Could not ask for more. OSDisc.com sets a high standard for performing as advertised. Based on the great service I received on my first order, I just placed my second, of what will be several more orders. -- Archer

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